Responsible Gambling Policy
Effective Date: April 17, 2025
At VelindraHotel, your well-being is our highest priority. We believe gambling should be a source of enjoyment—never a cause of distress or harm.
Our Commitment to Responsible Play
At VelindraHotel, we are dedicated to fostering a safe, supportive gaming environment by:
- Preventing underage access to gambling
- Providing tools that encourage balanced, mindful play
- Offering resources and guidance for those facing gambling-related concerns
- Maintaining a secure, transparent gaming space for all players
Minimum Age Requirement
Guests must be at least 18 years old—or meet the legal gambling age in their jurisdiction, whichever is higher. All accounts undergo strict age verification. Any confirmed or suspected underage gambling will result in immediate account suspension.
Understanding the Risks
Gambling should always be viewed as entertainment—not a means to generate income. It carries financial risks and should never replace a stable source of income.
Tips for Responsible Gambling
- Set spending and time limits before playing
- Avoid gambling when tired, stressed, or under the influence
- Take breaks to maintain perspective
- Never chase losses—it often leads to greater losses
- Treat gambling as entertainment, not a financial strategy
Player Protection Tools
VelindraHotel offers features to help guests maintain control over their gaming habits:
- Deposit limits (daily, weekly, or monthly)
- Session time reminders
- Short-term time-out options
- Cooling-off periods
- Full self-exclusion tools
Self-Exclusion Options
If gambling negatively affects your well-being, temporary or permanent self-exclusion options are available. This confidential process is designed to protect your health and promote long-term balance.
Recognizing Problem Gambling
Watch for warning signs such as:
- Spending more money or time than intended
- Hiding gambling behavior from loved ones
- Gambling to escape personal stress
- Feeling guilt, regret, or anxiety after gambling
If these sound familiar, seeking help is a courageous and positive step forward.
Support & Assistance
Help is always within reach. If you or someone you care about is struggling, consider contacting trusted support organizations:
- BeGambleAware
- GamCare
- National Council on Problem Gambling
- Gambling Therapy
You are never alone—support is always available.